- RESPONSIBILITY FOR MANAGING INFORMATION
- DATA COLLECTED
We only collect and retain information necessary for contractual purposes and relevant to your enquiry, booking or services offered by SBH, including the following:-
Contact Information & Identification
Name, email address, telephone number and address.
Date of birth, passport information and gender status.
Bank Account details or credit/debit card information.
Property Details (applicable to Property Owners)
Address, utility information and licence/registration numbersWe will not sell or trade this information with any other party. We will not share this information with any other party unless legally obligated to do so by the authorities, or, as an owner of a property that you are holiday lettings through SBH, to advertise on other web based platforms to promote the holiday rental of your property. You have the option to decline the supplication of personal data, however this may prevent you from obtaining specific services provided by SBH.
- HOW DO WE USE YOUR INFORMATION?
Data collated from you may be used in a variety of ways including:-
To enable us to confirm your booking of accommodation.
To enable us to arrange other services offered by SBH.
To enable us to advertise your property (if you are an owner letting your holiday accommodation through us), transfer payments due to you and to provide any other services provided by SBH
To assist you with details and information you may have requested.
To manage and respond to any customer relations issue you may have.
- WEB BROWSER COOKIES
Our site uses “cookies” which may enhance your web browsing experience. Among other things, cookies enables us to gather information about your activity on our website for the purpose of improving your online experience by remembering your preferences and settings and other similar customisation purposes. Most internet browsers provide controls that allow you to disable the placement and usage of cookies on your computer, however by disabling cookies, it may restrict certain features on our website.
- YOUR RIGHTS OVER YOUR DATA
You have the right to access any personal data we hold about you, including comments you have left and data you have provided to us.
You may contact us at any time to obtain this or amend any personal data that may be incorrect.
We will retain your information on our database for future use. If you do not wish us to retain these details, you can request that we erase any personal data that we hold, with the exception of data we are obliged to keep for administrative, legal or security purposes.
Any request for amendment or deletion can be done at any time by email to firstname.lastname@example.org
- PROTECTION OF YOUR PERSONAL DATA
We will ensure that every precaution is taken to protect the data that is collected, processed and stored by SBH, against unauthorised access or disclosure of your personal information.