COVID-19 (COVID) and COVID-19 Cancellation Policy Waiver
Regulations are subject to change at short notice. Whilst we will endeavour to ensure that all guidance and information given to you is up to date, it is your responsibility to consult official government websites to ensure compliance with current regulations in force at your time of travel. We do not accept any responsibility if you are unable to travel as a result of inadequate or incorrect documentation and you will not be entitled to any refund.
We cannot be held responsible in respect of any medical expenses extra accommodation and/or costs as a result of quarantine or extra travel expenses, if anyone in your party becomes ill or is suspected of being COVID positive whilst in resort.
In the event that you have adhered to our T&Cs (ie. paid in full), are within 2 to 3 weeks of your date of travel, and are forced to cancel your booking due to official travel restrictions, including quarantine being unreasonable upon your return home, you must notify us by email to Sun Beach Holidays Rentals SL (SBH) on firstname.lastname@example.org and, for a small administration fee of 60€, our Cancellation Policy will be waived whereby we will either move your dates, if alternative dates are known, or raise a credit note for use at a later time. There is no expiry to any credit note raised.
If official restrictions have been lifted and you choose not to travel at any time, you will be subject to our usual Cancellation Policy. See T&C Point 7.